Shipping Policy

OVERVIEW
◆ We will ship your order as soon as possible. If all items are in stock, the order will typically be processed within 1-4 days of being placed, and in most cases even faster. If the item is out of stock, it will be delayed by up to one week.
◆ However, during peak times (new releases and holidays) you will need to allow a couple more days for processing. PLEASE NOTE: once your package hits the post office, we CANNOT CONTROL where it goes,however we will give you a tracking number.
◆ We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
◆ We have warwhouse at {China} and {America},It will take {5～10}days to be delivered due to destinations.

Product Shipping
1. Shipping Methods: We have close partnerships with several internationally renowned logistics providers, offering you a variety of shipping options, including standard international express delivery, economical sea freight, and expedited air freight. The main shipping methods are UPS and DHL, and the product price already includes the relevant shipping costs. If you have any questions, please contact customer service via email at [service@playdo-home.com] for assistance.

2. Shipping Time: Standard international express delivery usually takes 5～10 working days for delivery. The specific duration depends on the customs clearance efficiency of the destination country or region and the local logistics distribution speed. Economical sea freight is suitable for customers who are not in a hurry, and the shipping time is approximately 7 - 12 days.

3. Logistics Tracking: Once your order is shipped, we will immediately provide you with a detailed logistics tracking number. You can check the shipping status of your goods in real-time through the "Order Tracking" page on our website or the official website of the logistics carrier. From the moment the goods leave our warehouse until they are safely delivered to you, the entire process is transparent and traceable.

4. Remote Areas: Please note that additional shipping fees may be incurred or the shipping time may be extended for some remote areas. Before you place an order, the system will automatically identify whether your shipping address is in a remote area and prompt you about any changes in relevant fees and shipping time. If you have any questions about this, feel free to contact our customer service team, and we will be happy to answer them for you.